My mild-mannered alter ego gives no warning that she is about to explode into a career a bit more closely related to her undergraduate studies. She might seem like a friendly guest services rep who would be more than happy to sign you up for the 1:00 bus tour, but hidden underneath that smile and all the "Yes, Sir" and "No, Ma'am" is someone who is itching to sink her teeth into a full-time job in which she throws the English language around like a deadly weapon.
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